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Verification
Verification

Verification

Learn how to verify your account, submit documents, and complete the KYC process.

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Why was my verification rejected?

Verification may be rejected if the submitted documents are unclear, invalid, expired, or if you reside in a restricted jurisdiction. Please check your email. Our team will send instructions on the next steps.

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How can I register as a legal entity?

To open an account for a legal entity, please get in touch with our Client support. Our team will guide you through the corporate onboarding process and provide the list of required documents.

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What should I do if I don't receive the SMS confirmation code?

First, check that your phone number is entered correctly and that your mobile network has a signal. If the SMS hasn't arrived yet, wait a few minutes and request a new code. If the issue persists, don't hesitate to contact our support team for assistance.

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How do you ensure the security of my personal information?

Born2trade protects your personal information using secure systems and strict internal procedures. All documents are handled in accordance with regulatory requirements and used only for identity verification and compliance purposes.

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What should I do if I don't have scanned copies of my documents?

You do not need a scanner. You can take clear photos of your documents using your smartphone and upload them directly to the Personal area. Make sure all details are clearly visible and the document is not cropped or blurred.

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How long does the verification process take?

Usually it takes no more than 10 minutes if you have all the documents at hand. In some situations, additional checks may be required, which can extend the process.

After you submit your documents, verification takes around a minute to be completed.

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How do I pass verification (KYC), and what is it for?

Verification (KYC – Know Your Customer) is required by financial regulations and helps confirm your identity, protect your account from fraud, and ensure that deposits and withdrawals are processed securely.

You will need a valid government-issued photo ID and proof of residence (for example, a utility bill or bank statement issued within the last 6 months). Additional documents may be requested if necessary.

To complete verification, upload your documents in your Personal area. Our verification software will guide you through this process step-by-step.